How do I set up the Kartra sales tracking integration?
The Kartra sales tracking integration allows ClickMagick to track all of your Kartra sales, upsells and refunds without the need for traditional sales tracking code on your web pages.
If you’re following the step-by-step “getting started” guide you should have already set up your click tracking, but if not, please make sure you do that first. You can’t track sales without first tracking your visitors’ clicks.
Caution: This integration replaces, and is incompatible with, any existing sales tracking code you have added to your webpages or store.
If you’re currently tracking sales with the standard sales tracking code, be sure to remove it before setting up this integration or your sales won’t track properly.
Step 1 – Rename Your Upsells in Kartra
Because of a limitation with Kartra webhooks and the way they send data to ClickMagick, you must ensure that the name of your upsell(s) in Kartra include “[U]” in them.
For example, if your upsell was named “Extra Template Pack”, you can rename it to “Extra Template Pack [U]”.
You can change the name of your upsell by selecting your upsell product, then clicking on the pencil icon next to the name of the upsell.
Step 2 – Set up the Kartra Integration for Sales Tracking
In the main dashboard of Kartra, go to “Settings”, then “Integrations”.
Next, go to “IPN” at the top of the page, then click the “Add IPN” button.
Use the following settings, then click on “Create”.
This will make things like the Funnel Steps report more useful, and it will also allow you to specifically include or exclude certain types of sales when analyzing your stats. Follow the article below to set it up.
And that’s it. Once you set this up, ClickMagick will automatically track all of your sales from Kartra.
Note: We always process conversion data immediately, but please note there can be a delay between when a conversion occurs and when Kartra sends it to ClickMagick. It’s usually just a few minutes, but we have no control over it.
Article 949 Last updated: 08/10/2025 11:04:40 PM https://www.clickmagick.com/kb/?article=949